Came across this model today, which developed from the need for health professionals to communicate patient information:
Situation
Background
Assessment
Recommendation
Although developed for clinical settings, a useful way of communicating critical information concisely and clearly, especially to decision-makers.
http://www.ihi.org/IHI/Topics/PatientSafety/SafetyGeneral/Tools/SBARTechniqueforCommunicationASituationalBriefingModel.htm
1 comment:
In "Sales talk" this translates into the "4 Ps":
Position
Problem
Possibilities
Proposal
It means the same, but is much easier to remember.
mjg@ariadnegenomics.com
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